MTC Motorsport ships Monday-Friday excluding holidays. The shipping cut-off time is 13:30pm (GMT). Orders placed after 13:30pm will be processed the next business day. All orders will be shipped express, usually arriving within 24 hours (UK only).
For orders outside of the UK, an surcharge will occur.
We ship worldwide however, a surcharge will occur outside of the UK and to remote UK destinations.
Once your order has been dispatched, you’ll receive an email with tracking information.
UK: next day
Europe: 1-5 days
Rest of the world: please contact us for an accurate estimate based on your country.
We know our customers want their items ASAP so as soon as your order is placed, our team is on it ensuring this is dispatched as quickly as possible! Unfortunately, this does mean that we’re not always able to change any order details once the order has been confirmed (so always double check before you click confirm!) If you need details amending or the order cancelling, please send over the order number and what exactly needs to be changed/cancelled to one of our social media channels or firstname.lastname@example.org and we’ll try our best to sort this for you!
Returns and exchanges
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unused and in its original packaging. You’ll also need the receipt or proof of purchase.
To start your return or for any returns queries, please contact us at email@example.com.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.
Please note, to offset the cost of order processing, the customer will be charged a restocking fee by MTC Motorsport on all returned goods unless we accept liability for any unsuitable or faulty item. An amount of 10% of the purchase price plus the original postage will be applied.
To start a return, you can contact us at firstname.lastname@example.org. If your return is accepted, we’ll send you instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
Our UK return address is: MTC Motorsport, Unit 4, Twin Brook Business Park, Twin Brook Road, Clitheroe, Lancashire, BB7 1QX, UK. All international and UK returns can be posted back to this address.
We will try to process your refund as fast as we can but please allow up to 10 working days for the refund to appear in your account.